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PATIENT
ENGAGEMENT

Our patient engagement strategies take you beyond click-thru rates and form completions.

We use content driven by market research and data segmentation to increase new patient appointments, new health plan memberships and other desired actions that grow revenue.

 

Why engage patients?

Patients’ needs are changing. New generations have new digital demands to manage their health, and they are the future revenue drivers of your organization.

Case Studies

How do we engage patients?

We work across marketing, IT, patient experience and clinical operations to develop a coordinated, measurable patient engagement experience focused on driving appointments, growth and retention.

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Data-driven segmentation

We target audiences based on their unique needs, behaviors and pain points, so you can deliver value and differentiate from the competition.

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Market research and content development

We create content that connects with patients emotionally for higher patient engagement and a stronger ROI.

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Real-time campaign optimization

We continuously analyze campaign data to ensure everything from subject line to creative elements are as targeted and effective as possible.

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Operational integration

We work with your clinical operations team to deliver leads to clinic team members and call center staff, so you create a great customer experience that converts your leads to patients.

Additional services we provide

DIGITAL
FUNDRAISING

PHYSICIAN
COMMUNICATIONS